Runa incident

Swarovski DK orders are failing

Resolved after 9 minutes, affecting Gift Processing, on July 14, 2026.

investigating Jul 14, 2026, 05:33 PM UTC

We are currently investigating an issue causing some orders of Swarovski DK (SWAR-DK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started
Jul 14, 2026, 05:33 PM UTC
Resolved
Jul 14, 2026, 05:43 PM UTC
Duration
9m
Detected by Pingoru
Jul 14, 2026, 05:33 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Jul 14, 2026, 05:33 PM UTC

    We are currently investigating an issue causing some orders of Swarovski DK (SWAR-DK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Jul 14, 2026, 05:43 PM UTC

    This incident has been resolved.

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