Runa incident

KingsIsle Wizard US orders are failing

Minor Vendor's status page →

Resolved after 106 days, affecting Gift Processing, on July 9, 2026.

investigating Jul 09, 2026, 10:12 AM UTC

We are currently investigating an issue causing some orders of KingsIsle Wizard US (KGWZRD-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started
Jul 09, 2026, 10:12 AM UTC
Resolved
Oct 23, 2026, 10:19 AM UTC
Duration
106d
Detected by Pingoru
Jul 09, 2026, 10:12 AM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Jul 09, 2026, 10:12 AM UTC

    We are currently investigating an issue causing some orders of KingsIsle Wizard US (KGWZRD-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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