Runa incident

KingsIsle Pirate US orders are failing

Resolved after 106 days, affecting Gift Processing, on July 9, 2026.

investigating Jul 09, 2026, 10:12 AM UTC

We are currently investigating an issue causing some orders of KingsIsle Pirate US (KGPRTE-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started: Jul 09, 2026, 10:12 AM UTC
Resolved: Oct 23, 2026, 10:39 AM UTC
Duration: 106d
Detected by Pingoru: Jul 09, 2026, 10:12 AM UTC

Affected components

Gift Processing

Update timeline

investigating Jul 09, 2026, 10:12 AM UTC

We are currently investigating an issue causing some orders of KingsIsle Pirate US (KGPRTE-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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