Runa incident

Tommy Hilfiger DE orders are failing

Resolved after 2 days 8 hours, affecting Gift Processing, on July 4, 2026.

investigating Jul 04, 2026, 08:45 AM UTC

We are currently investigating an issue causing some orders of Tommy Hilfiger DE (TOMMYH-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started: Jul 04, 2026, 08:45 AM UTC
Resolved: Jul 06, 2026, 05:19 PM UTC
Duration: 2d 8h
Detected by Pingoru: Jul 04, 2026, 08:45 AM UTC

Affected components

Gift Processing

Update timeline

investigating Jul 04, 2026, 08:45 AM UTC

We are currently investigating an issue causing some orders of Tommy Hilfiger DE (TOMMYH-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
resolved Jul 06, 2026, 05:19 PM UTC

This incident has been resolved.

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