Resolved after 41 days 21 hours, affecting Gift Processing, on July 3, 2026.
We are currently investigating an issue causing some orders of Staples CA (STAPLS-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Affected components
Gift Processing
Update timeline
- investigating Jul 03, 2026, 10:59 AM UTC
We are currently investigating an issue causing some orders of Staples CA (STAPLS-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- resolved Aug 14, 2026, 08:47 AM UTC
This incident has been resolved.
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