Runa incident

Microsoft Xbox Game Pass Core 6M ESD NO orders are failing

Resolved after 177 days 3 hours, affecting Gift Processing, on January 5, 2026.

investigating Jan 05, 2026, 01:24 PM UTC

We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 6M ESD NO (MSGC6-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started
Jan 05, 2026, 01:24 PM UTC
Resolved
Jul 01, 2026, 05:10 PM UTC
Duration
177d 3h
Detected by Pingoru
Jan 05, 2026, 01:24 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Jan 05, 2026, 01:24 PM UTC

    We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 6M ESD NO (MSGC6-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Jul 01, 2026, 05:10 PM UTC

    This incident has been resolved.

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