Runa incident

Max Fashion Offline IN orders are failing

Resolved after 12 days 18 hours, affecting Gift Processing, on July 1, 2026.

investigating Jul 01, 2026, 02:06 PM UTC

We are currently investigating an issue causing some orders of Max Fashion Offline IN (MAXFOF-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started
Jul 01, 2026, 02:06 PM UTC
Resolved
Jul 14, 2026, 08:37 AM UTC
Duration
12d 18h
Detected by Pingoru
Jul 01, 2026, 02:06 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Jul 01, 2026, 02:06 PM UTC

    We are currently investigating an issue causing some orders of Max Fashion Offline IN (MAXFOF-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Jul 14, 2026, 08:37 AM UTC

    This incident has been resolved.

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