Runa incident

Super Prezenty PL orders are failing

Resolved after 23 hours 59 minutes, affecting Gift Processing, on April 26, 2026.

monitoring Apr 27, 2026, 02:01 PM UTC

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Started
Apr 26, 2026, 03:08 PM UTC
Resolved
Apr 27, 2026, 03:08 PM UTC
Duration
23h 59m
Detected by Pingoru
Apr 26, 2026, 03:08 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Apr 26, 2026, 03:08 PM UTC

    We are currently investigating an issue causing some orders of Super Prezenty PL (SPREZ-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Apr 27, 2026, 02:01 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved Apr 27, 2026, 03:08 PM UTC

    This incident has been resolved.

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