Runa incident

Microsoft Xbox Game Pass Core 3M ESD NO orders are failing

Resolved after 174 days 19 hours, affecting Gift Processing, on January 5, 2026.

investigating Jan 05, 2026, 12:44 PM UTC

We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 3M ESD NO (MSGC3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started: Jan 05, 2026, 12:44 PM UTC
Resolved: Jun 29, 2026, 08:04 AM UTC
Duration: 174d 19h
Detected by Pingoru: Jan 05, 2026, 12:44 PM UTC

Affected components

Gift Processing

Update timeline

investigating Jan 05, 2026, 12:44 PM UTC

We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 3M ESD NO (MSGC3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
resolved Jun 29, 2026, 08:04 AM UTC

This incident has been resolved.

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