Runa incident

EIS.de DE orders are failing

Resolved after 119 days 2 hours, affecting Gift Processing, on June 24, 2026.

investigating Jun 24, 2026, 03:12 PM UTC

We are currently investigating an issue causing some orders of EIS.de DE (EIS-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started: Jun 24, 2026, 03:12 PM UTC
Resolved: Oct 21, 2026, 05:55 PM UTC
Duration: 119d 2h
Detected by Pingoru: Jun 24, 2026, 03:12 PM UTC

Affected components

Gift Processing

Update timeline

investigating Jun 24, 2026, 03:12 PM UTC

We are currently investigating an issue causing some orders of EIS.de DE (EIS-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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