Runa incident

IKEA DK orders are failing

Resolved after 1 day 2 hours, affecting Gift Processing, on June 23, 2026.

monitoring Jun 24, 2026, 10:30 AM UTC

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Started
Jun 23, 2026, 09:12 AM UTC
Resolved
Jun 24, 2026, 11:30 AM UTC
Duration
1d 2h
Detected by Pingoru
Jun 23, 2026, 09:12 AM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Jun 23, 2026, 09:12 AM UTC

    We are currently investigating an issue causing some orders of IKEA DK (IKEA-DK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Jun 24, 2026, 10:30 AM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved Jun 24, 2026, 11:30 AM UTC

    This incident has been resolved.

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