Runa incident

Ticket SE orders are failing

Resolved after 120 days 8 hours, affecting Gift Processing, on June 23, 2026.

investigating Jun 23, 2026, 09:20 AM UTC

We are currently investigating an issue causing some orders of Ticket SE (TICKT-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started
Jun 23, 2026, 09:20 AM UTC
Resolved
Oct 21, 2026, 05:20 PM UTC
Duration
120d 8h
Detected by Pingoru
Jun 23, 2026, 09:20 AM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Jun 23, 2026, 09:20 AM UTC

    We are currently investigating an issue causing some orders of Ticket SE (TICKT-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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