Runa incident

CECIL DE orders are failing

Resolved after 141 days 22 hours, affecting Gift Processing, on June 1, 2026.

investigating Jun 01, 2026, 01:05 PM UTC

We are currently investigating an issue causing some orders of CECIL DE (CEC-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started: Jun 01, 2026, 01:05 PM UTC
Resolved: Oct 21, 2026, 11:42 AM UTC
Duration: 141d 22h
Detected by Pingoru: Jun 01, 2026, 01:05 PM UTC

Affected components

Gift Processing

Update timeline

investigating Jun 01, 2026, 01:05 PM UTC

We are currently investigating an issue causing some orders of CECIL DE (CEC-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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