Runa incident

Famileat FR orders are failing

Resolved after 142 days 14 hours, affecting Gift Processing, on May 31, 2026.

investigating May 31, 2026, 08:48 PM UTC

We are currently investigating an issue causing some orders of Famileat FR (FAMILT-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started: May 31, 2026, 08:48 PM UTC
Resolved: Oct 21, 2026, 11:42 AM UTC
Duration: 142d 14h
Detected by Pingoru: May 31, 2026, 08:48 PM UTC

Affected components

Gift Processing

Update timeline

investigating May 31, 2026, 08:48 PM UTC

We are currently investigating an issue causing some orders of Famileat FR (FAMILT-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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