Resolved after 42 days 17 hours, affecting Gift Processing, on May 21, 2026.
We are currently investigating an issue causing some orders of RTL+ DE (RTL-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Affected components
Gift Processing
Update timeline
- investigating May 21, 2026, 07:17 PM UTC
We are currently investigating an issue causing some orders of RTL+ DE (RTL-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- resolved Jul 03, 2026, 01:16 PM UTC
This incident has been resolved.
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