Runa incident

Microsoft Xbox GamePass PC 3M ESD DK orders are failing

Resolved after 161 days 20 hours, affecting Gift Processing, on January 9, 2026.

investigating Jan 09, 2026, 05:05 PM UTC

We are currently investigating an issue causing some orders of Microsoft Xbox GamePass PC 3M ESD DK (MSGP3-DK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started: Jan 09, 2026, 05:05 PM UTC
Resolved: Jun 20, 2026, 02:05 PM UTC
Duration: 161d 20h
Detected by Pingoru: Jan 09, 2026, 05:05 PM UTC

Affected components

Gift Processing

Update timeline

investigating Jan 09, 2026, 05:05 PM UTC

We are currently investigating an issue causing some orders of Microsoft Xbox GamePass PC 3M ESD DK (MSGP3-DK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
resolved Oct 20, 2026, 10:15 AM UTC

This incident has been resolved.

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