Runa incident

Microsoft Xbox Game Pass Ult 3M ESD DE orders are failing

Resolved after 164 days 16 hours, affecting Gift Processing, on January 9, 2026.

investigating Jan 09, 2026, 05:17 PM UTC

We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 3M ESD DE (GU3M-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started: Jan 09, 2026, 05:17 PM UTC
Resolved: Jun 23, 2026, 09:20 AM UTC
Duration: 164d 16h
Detected by Pingoru: Jan 09, 2026, 05:17 PM UTC

Affected components

Gift Processing

Update timeline

investigating Jan 09, 2026, 05:17 PM UTC

We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 3M ESD DE (GU3M-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
resolved Oct 20, 2026, 10:34 AM UTC

This incident has been resolved.

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