Runa incident
Microsoft Xbox Game Pass Core 12M ESD DK orders are failing
Minor Vendor's status page →
Resolved after 172 days 23 hours, affecting Gift Processing, on January 9, 2026.
We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 12M ESD DK (MSGC12-DK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Affected components
Gift Processing
Update timeline
- investigating Jan 09, 2026, 05:22 PM UTC
We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 12M ESD DK (MSGC12-DK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- resolved Jul 01, 2026, 05:14 PM UTC
This incident has been resolved.
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