Runa incident

Xbox Live Gold 1M MX orders are failing

Resolved after 170 days 16 hours, affecting Gift Processing, on January 24, 2026.

investigating Jan 24, 2026, 04:09 AM UTC

We are currently investigating an issue causing some orders of Xbox Live Gold 1M MX (XBOX1-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started: Jan 24, 2026, 04:09 AM UTC
Resolved: Jul 13, 2026, 08:28 PM UTC
Duration: 170d 16h
Detected by Pingoru: Jan 24, 2026, 04:09 AM UTC

Affected components

Gift Processing

Update timeline

investigating Jan 24, 2026, 04:09 AM UTC

We are currently investigating an issue causing some orders of Xbox Live Gold 1M MX (XBOX1-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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