Runa incident

Paramount MX orders are failing

Resolved after 91 days 14 hours, affecting Gift Processing, on January 26, 2026.

investigating Jan 26, 2026, 04:56 PM UTC

We are currently investigating an issue causing some orders of Paramount MX (PRMT-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started
Jan 26, 2026, 04:56 PM UTC
Resolved
Apr 28, 2026, 07:22 AM UTC
Duration
91d 14h
Detected by Pingoru
Jan 26, 2026, 04:56 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Jan 26, 2026, 04:56 PM UTC

    We are currently investigating an issue causing some orders of Paramount MX (PRMT-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Apr 28, 2026, 07:22 AM UTC

    This incident has been resolved.

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