Resolved after 236 days 2 hours, affecting Gift Processing, on January 28, 2026.
We are currently investigating an issue causing some orders of Mugsy US (MUGSY-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Affected components
Gift Processing
Update timeline
- investigating Jan 28, 2026, 01:43 PM UTC
We are currently investigating an issue causing some orders of Mugsy US (MUGSY-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- resolved Sep 21, 2026, 03:53 PM UTC
This incident has been resolved.
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