Resolved after 87 days 3 hours, affecting Gift Processing, on February 17, 2026.
We are currently investigating an issue causing some orders of Kinepolis 2D Bioscoopvoucher BE (BIOSCP-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Affected components
Gift Processing
Update timeline
- investigating Feb 17, 2026, 01:58 PM UTC
We are currently investigating an issue causing some orders of Kinepolis 2D Bioscoopvoucher BE (BIOSCP-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- resolved May 15, 2026, 05:48 PM UTC
This incident has been resolved.
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