Runa incident

Deezer Premium 3 Month US orders are failing

Resolved after 176 days 21 hours, affecting Gift Processing, on March 5, 2026.

investigating Mar 05, 2026, 12:51 PM UTC

We are currently investigating an issue causing some orders of Deezer Premium 3 Month US (DZPR3-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started
Mar 05, 2026, 12:51 PM UTC
Resolved
Aug 29, 2026, 10:29 AM UTC
Duration
176d 21h
Detected by Pingoru
Mar 05, 2026, 12:51 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Mar 05, 2026, 12:51 PM UTC

    We are currently investigating an issue causing some orders of Deezer Premium 3 Month US (DZPR3-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Oct 09, 2026, 02:44 PM UTC

    This incident has been resolved.

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