Runa incident

Samsonite PL orders are failing

Resolved after 173 days 9 hours, affecting Gift Processing, on March 9, 2026.

investigating Mar 09, 2026, 08:18 AM UTC

We are currently investigating an issue causing some orders of Samsonite PL (SAMSON-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started: Mar 09, 2026, 08:18 AM UTC
Resolved: Aug 29, 2026, 05:34 PM UTC
Duration: 173d 9h
Detected by Pingoru: Mar 09, 2026, 08:18 AM UTC

Affected components

Gift Processing

Update timeline

investigating Mar 09, 2026, 08:18 AM UTC

We are currently investigating an issue causing some orders of Samsonite PL (SAMSON-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Your product runs on more than Runa

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.