Runa incident

Orchestra FR orders are failing

Resolved after 167 days 7 hours, affecting Gift Processing, on March 16, 2026.

investigating Mar 16, 2026, 06:44 AM UTC

We are currently investigating an issue causing some orders of Orchestra FR (ORCHES-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started: Mar 16, 2026, 06:44 AM UTC
Resolved: Aug 30, 2026, 02:16 PM UTC
Duration: 167d 7h
Detected by Pingoru: Mar 16, 2026, 06:44 AM UTC

Affected components

Gift Processing

Update timeline

investigating Mar 16, 2026, 06:44 AM UTC

We are currently investigating an issue causing some orders of Orchestra FR (ORCHES-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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