Resolved after 62 days 7 hours, affecting Gift Processing, on March 17, 2026.
We are currently investigating an issue causing some orders of Hotels.com SE (HCOM-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Affected components
Gift Processing
Update timeline
- investigating Mar 17, 2026, 02:28 PM UTC
We are currently investigating an issue causing some orders of Hotels.com SE (HCOM-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- resolved May 18, 2026, 09:30 PM UTC
This incident has been resolved.
Your product runs on more than Runa
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services