Runa incident

Steam (UAE Account) AE orders are failing

Resolved after 180 days 7 hours, affecting Gift Processing, on March 24, 2026.

investigating Mar 24, 2026, 08:45 PM UTC

We are currently investigating an issue causing some orders of Steam (UAE Account) AE (STEAM-AE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started: Mar 24, 2026, 08:45 PM UTC
Resolved: Sep 21, 2026, 04:12 AM UTC
Duration: 180d 7h
Detected by Pingoru: Mar 24, 2026, 08:45 PM UTC

Affected components

Gift Processing

Update timeline

investigating Mar 24, 2026, 08:45 PM UTC

We are currently investigating an issue causing some orders of Steam (UAE Account) AE (STEAM-AE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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