Runa incident

Nature & Découvertes FR orders are failing

Resolved after 180 days 11 hours, affecting Gift Processing, on March 26, 2026.

investigating Mar 26, 2026, 08:26 AM UTC

We are currently investigating an issue causing some orders of Nature & Découvertes FR (NATDEC-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started: Mar 26, 2026, 08:26 AM UTC
Resolved: Sep 22, 2026, 07:51 PM UTC
Duration: 180d 11h
Detected by Pingoru: Mar 26, 2026, 08:26 AM UTC

Affected components

Gift Processing

Update timeline

investigating Mar 26, 2026, 08:26 AM UTC

We are currently investigating an issue causing some orders of Nature & Découvertes FR (NATDEC-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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