Resolved after 202 days 15 hours, affecting Gift Processing, on April 3, 2026.
We are currently investigating an issue causing some orders of PlayStation MX (PLAYST-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Affected components
Gift Processing
Update timeline
- investigating Apr 03, 2026, 05:40 PM UTC
We are currently investigating an issue causing some orders of PlayStation MX (PLAYST-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- resolved Oct 23, 2026, 09:33 AM UTC
This incident has been resolved.
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