Runa incident

Galeria Karstadt Kaufhof DE orders are failing

Resolved after 176 days 21 hours, affecting Gift Processing, on April 7, 2026.

investigating Apr 07, 2026, 11:56 AM UTC

We are currently investigating an issue causing some orders of Galeria Karstadt Kaufhof DE (GALRIE-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started: Apr 07, 2026, 11:56 AM UTC
Resolved: Oct 01, 2026, 09:42 AM UTC
Duration: 176d 21h
Detected by Pingoru: Apr 07, 2026, 11:56 AM UTC

Affected components

Gift Processing

Update timeline

investigating Apr 07, 2026, 11:56 AM UTC

We are currently investigating an issue causing some orders of Galeria Karstadt Kaufhof DE (GALRIE-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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