Runa incident

Odeon myLIMITLESS Plus UK orders are failing

Resolved after 100 days 21 hours, affecting Gift Processing, on April 12, 2026.

investigating Apr 12, 2026, 01:38 PM UTC

We are currently investigating an issue causing some orders of Odeon myLIMITLESS Plus UK (OMLP-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started
Apr 12, 2026, 01:38 PM UTC
Resolved
Jul 22, 2026, 10:39 AM UTC
Duration
100d 21h
Detected by Pingoru
Apr 12, 2026, 01:38 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Apr 12, 2026, 01:38 PM UTC

    We are currently investigating an issue causing some orders of Odeon myLIMITLESS Plus UK (OMLP-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Jul 22, 2026, 10:39 AM UTC

    This incident has been resolved.

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