Runa incident

Malaysia Airalo eSIM SG orders are failing

Resolved after 176 days 1 hour, affecting Gift Processing, on April 22, 2026.

investigating Apr 22, 2026, 03:06 PM UTC

We are currently investigating an issue causing some orders of Malaysia Airalo eSIM SG (AIRMY-SG) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started: Apr 22, 2026, 03:06 PM UTC
Resolved: Oct 15, 2026, 04:18 PM UTC
Duration: 176d 1h
Detected by Pingoru: Apr 22, 2026, 03:06 PM UTC

Affected components

Gift Processing

Update timeline

investigating Apr 22, 2026, 03:06 PM UTC

We are currently investigating an issue causing some orders of Malaysia Airalo eSIM SG (AIRMY-SG) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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