Resolved after 175 days 23 hours, affecting Gift Processing, on April 22, 2026.
We are currently investigating an issue causing some orders of Xbox Game Pass Ultimate 3M US (XBOX3-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Affected components
Gift Processing
Update timeline
- investigating Apr 22, 2026, 12:47 PM UTC
We are currently investigating an issue causing some orders of Xbox Game Pass Ultimate 3M US (XBOX3-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
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