Runa incident

Xbox Game Pass Ultimate 3M US orders are failing

Resolved after 175 days 23 hours, affecting Gift Processing, on April 22, 2026.

investigating Apr 22, 2026, 12:47 PM UTC

We are currently investigating an issue causing some orders of Xbox Game Pass Ultimate 3M US (XBOX3-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started
Apr 22, 2026, 12:47 PM UTC
Resolved
Oct 15, 2026, 12:23 PM UTC
Duration
175d 23h
Detected by Pingoru
Apr 22, 2026, 12:47 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Apr 22, 2026, 12:47 PM UTC

    We are currently investigating an issue causing some orders of Xbox Game Pass Ultimate 3M US (XBOX3-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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