Resolved after 5 days 19 hours, affecting Gift Processing, on May 15, 2026.
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Affected components
Update timeline
- investigating May 15, 2026, 07:11 PM UTC
We are currently investigating an issue causing some orders of PlayStation Store CA (SONY-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- monitoring May 21, 2026, 01:49 PM UTC
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
- resolved May 21, 2026, 02:49 PM UTC
This incident has been resolved.
Your product runs on more than Runa
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services