Runa incident

Finish Line US orders are failing

Resolved after 12 days 11 hours, affecting Gift Processing, on April 3, 2026.

investigating Apr 03, 2026, 10:45 PM UTC

We are currently investigating an issue causing some orders of Finish Line US (FNLINE-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started
Apr 03, 2026, 10:45 PM UTC
Resolved
Apr 16, 2026, 10:32 AM UTC
Duration
12d 11h
Detected by Pingoru
Apr 03, 2026, 10:45 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Apr 03, 2026, 10:45 PM UTC

    We are currently investigating an issue causing some orders of Finish Line US (FNLINE-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Apr 16, 2026, 10:32 AM UTC

    This incident has been resolved.

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