Resolved after 7 days 20 hours, affecting Gift Processing, on April 9, 2026.
We are currently investigating an issue causing some orders of Kiabi FR (KIABI-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Affected components
Gift Processing
Update timeline
- investigating Apr 09, 2026, 11:49 AM UTC
We are currently investigating an issue causing some orders of Kiabi FR (KIABI-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- resolved Apr 17, 2026, 08:27 AM UTC
This incident has been resolved.
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