Resolved after 2 hours 5 minutes, affecting Gift Processing, on May 5, 2026.
We are currently investigating an issue causing some orders of El Corte Inglés ES (ELCOR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Affected components
Update timeline
- investigating May 05, 2026, 03:28 PM UTC
We are currently investigating an issue causing some orders of El Corte Inglés ES (ELCOR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- monitoring May 05, 2026, 04:14 PM UTC
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
- investigating May 05, 2026, 05:03 PM UTC
We are currently investigating an issue causing some orders of El Corte Inglés ES (ELCOR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- monitoring May 05, 2026, 05:27 PM UTC
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
- investigating May 05, 2026, 05:28 PM UTC
We are currently investigating an issue causing some orders of El Corte Inglés ES (ELCOR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- resolved May 05, 2026, 05:33 PM UTC
This incident has been resolved.
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