Resolved after 284 days 12 hours, affecting Gift Processing, on January 8, 2026.
We are currently investigating an issue causing some orders of Gold Razer MX (GLDR-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Affected components
Gift Processing
Update timeline
- investigating Jan 08, 2026, 09:21 PM UTC
We are currently investigating an issue causing some orders of Gold Razer MX (GLDR-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- resolved Oct 20, 2026, 10:03 AM UTC
This incident has been resolved.
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