Resolved after 300 days 21 hours, affecting Gift Processing, on December 23, 2025.
We are currently investigating an issue causing some orders of SPARK BG (SPARK-BG) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Affected components
Gift Processing
Update timeline
- investigating Dec 23, 2025, 12:20 PM UTC
We are currently investigating an issue causing some orders of SPARK BG (SPARK-BG) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- resolved Oct 20, 2026, 09:52 AM UTC
This incident has been resolved.
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