Runa incident

Microsoft Minecraft 3500 MineCoins ESD NO orders are failing

Resolved after 311 days 12 hours, affecting Gift Processing, on December 12, 2025.

investigating Dec 12, 2025, 09:38 PM UTC

We are currently investigating an issue causing some orders of Microsoft Minecraft 3500 MineCoins ESD NO (MSM3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started: Dec 12, 2025, 09:38 PM UTC
Resolved: Oct 20, 2026, 09:42 AM UTC
Duration: 311d 12h
Detected by Pingoru: Dec 12, 2025, 09:38 PM UTC

Affected components

Gift Processing

Update timeline

investigating Dec 12, 2025, 09:38 PM UTC

We are currently investigating an issue causing some orders of Microsoft Minecraft 3500 MineCoins ESD NO (MSM3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
resolved Oct 20, 2026, 09:42 AM UTC

This incident has been resolved.

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