Runa incident

Nice One SA orders are failing

Resolved after 416 days 19 hours, affecting Gift Processing, on August 29, 2025.

investigating Aug 29, 2025, 01:37 PM UTC

We are currently investigating an issue causing some orders of Nice One SA (NICE-SA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started
Aug 29, 2025, 01:37 PM UTC
Resolved
Oct 20, 2026, 09:25 AM UTC
Duration
416d 19h
Detected by Pingoru
Aug 29, 2025, 01:37 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Aug 29, 2025, 01:37 PM UTC

    We are currently investigating an issue causing some orders of Nice One SA (NICE-SA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Oct 20, 2026, 09:25 AM UTC

    This incident has been resolved.

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