Runa incident

Microsoft Xbox GamePass PC 3M ESD BE orders are failing

Resolved after 102 days 16 hours, affecting Gift Processing, on January 9, 2026.

investigating Jan 09, 2026, 05:01 PM UTC

We are currently investigating an issue causing some orders of Microsoft Xbox GamePass PC 3M ESD BE (GP3M-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started: Jan 09, 2026, 05:01 PM UTC
Resolved: Apr 22, 2026, 09:04 AM UTC
Duration: 102d 16h
Detected by Pingoru: Jan 09, 2026, 05:01 PM UTC

Affected components

Gift Processing

Update timeline

investigating Jan 09, 2026, 05:01 PM UTC

We are currently investigating an issue causing some orders of Microsoft Xbox GamePass PC 3M ESD BE (GP3M-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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