Resolved after 5 hours, affecting United States, on October 1, 2026.
We are currently investigating an issue causing some orders of Xsolla US (XSOLLA-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Affected components
United States
Update timeline
- investigating Oct 01, 2026, 10:34 AM UTC
We are currently investigating an issue causing some orders of Xsolla US (XSOLLA-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- resolved Oct 01, 2026, 03:34 PM UTC
This incident has been resolved.
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