Runa incident

Amazon Pay orders are failing

Ongoing since 08:54 AM UTC, affecting India.

monitoring Sep 30, 2026, 09:54 AM UTC

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Started
Sep 30, 2026, 08:54 AM UTC
Resolved
Ongoing
Duration
● 24d 7h
Detected by Pingoru
Sep 30, 2026, 08:54 AM UTC

Affected components

India

Update timeline

  1. investigating Sep 30, 2026, 08:54 AM UTC

    We are currently investigating an issue causing some orders of Amazon Pay (AMZ-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Sep 30, 2026, 09:54 AM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

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