Runa incident

MediaMarkt CH orders are failing

Ongoing since 07:14 AM UTC, affecting Switzerland.

monitoring Sep 28, 2026, 10:28 AM UTC

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Started
Sep 28, 2026, 07:14 AM UTC
Resolved
Ongoing
Duration
● 25d 12h
Detected by Pingoru
Sep 28, 2026, 07:14 AM UTC

Affected components

Switzerland

Update timeline

  1. investigating Sep 28, 2026, 07:14 AM UTC

    We are currently investigating an issue causing some orders of MediaMarkt CH (MMKT-CH) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Sep 28, 2026, 10:28 AM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

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