Runa incident

Myer AU orders are failing

Resolved after 26 days 12 hours, affecting Australia, on September 28, 2026.

monitoring Oct 02, 2026, 05:19 AM UTC

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Started
Sep 28, 2026, 06:26 AM UTC
Resolved
Oct 24, 2026, 06:52 PM UTC
Duration
26d 12h
Detected by Pingoru
Sep 28, 2026, 06:26 AM UTC

Affected components

Australia

Update timeline

  1. investigating Sep 28, 2026, 06:26 AM UTC

    We are currently investigating an issue causing some orders of Myer AU (MYER-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Oct 02, 2026, 05:19 AM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

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