Resolved after 26 days 12 hours, affecting Australia, on September 28, 2026.
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Affected components
Australia
Update timeline
- investigating Sep 28, 2026, 06:26 AM UTC
We are currently investigating an issue causing some orders of Myer AU (MYER-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- monitoring Oct 02, 2026, 05:19 AM UTC
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
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