Runa incident

PlayStation FR orders are failing

Resolved after 6 hours 23 minutes, affecting France, on September 27, 2026.

monitoring Sep 27, 2026, 01:11 PM UTC

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Started
Sep 27, 2026, 07:47 AM UTC
Resolved
Sep 27, 2026, 02:11 PM UTC
Duration
6h 23m
Detected by Pingoru
Sep 27, 2026, 07:47 AM UTC

Affected components

France

Update timeline

  1. investigating Sep 27, 2026, 07:47 AM UTC

    We are currently investigating an issue causing some orders of PlayStation FR (PLAY-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Sep 27, 2026, 01:11 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved Sep 27, 2026, 02:11 PM UTC

    This incident has been resolved.

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