Runa incident

Currys Employee Benefits IE orders are failing

Resolved after 28 days 2 hours, affecting Ireland, on September 26, 2026.

monitoring Sep 30, 2026, 08:39 AM UTC

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Started
Sep 26, 2026, 03:51 PM UTC
Resolved
Oct 24, 2026, 05:57 PM UTC
Duration
28d 2h
Detected by Pingoru
Sep 26, 2026, 03:51 PM UTC

Affected components

Ireland

Update timeline

  1. investigating Sep 26, 2026, 03:51 PM UTC

    We are currently investigating an issue causing some orders of Currys Employee Benefits IE (DIX-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Sep 30, 2026, 08:39 AM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

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