Runa incident

Myer AU orders are failing

Resolved after 3 days 10 hours, affecting Australia, on September 22, 2026.

monitoring Sep 26, 2026, 12:27 AM UTC

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Started
Sep 22, 2026, 02:39 PM UTC
Resolved
Sep 26, 2026, 01:27 AM UTC
Duration
3d 10h
Detected by Pingoru
Sep 22, 2026, 02:39 PM UTC

Affected components

Australia

Update timeline

  1. investigating Sep 22, 2026, 02:39 PM UTC

    We are currently investigating an issue causing some orders of Myer AU (MYER-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Sep 26, 2026, 12:27 AM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved Sep 26, 2026, 01:27 AM UTC

    This incident has been resolved.

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