Runa incident

Eurostar UK orders are failing

Resolved after 5 hours 23 minutes, affecting United Kingdom, on September 21, 2026.

investigating Sep 21, 2026, 08:13 AM UTC

We are currently investigating an issue causing some orders of Eurostar UK (ESTAR-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started
Sep 21, 2026, 08:13 AM UTC
Resolved
Sep 21, 2026, 01:36 PM UTC
Duration
5h 23m
Detected by Pingoru
Sep 21, 2026, 08:13 AM UTC

Affected components

United Kingdom

Update timeline

  1. investigating Sep 21, 2026, 08:13 AM UTC

    We are currently investigating an issue causing some orders of Eurostar UK (ESTAR-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Sep 21, 2026, 01:36 PM UTC

    This incident has been resolved.

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